Cancellations, Transfers & Lost Badges

Cancellation policy

The policy regarding cancellation of paid registrations is as follows:

• Cancellations received before 21 September: full refund minus a 25 euro handling fee.
• No refund on cancellations after 21 September, even if due to visa rejection, illness or other reason.
• All refunds will be paid after the conference.

Transferring a registration

It is possible to transfer an existing registration to another person if you can no longer attend the conference. Residents of low or lower-middle income countries may transfer a registration for a 40-euro fee, and an 80-euro fee for all other participants. Name changes can be made until 16 October. Name changes onsite will be considered as a new registration.

Lost badges

If you lose your badge while attending the conference, please inform the registration staff immediately. You will need to show proof of identity to receive a replacement badge. Replacement badges are subject to a 50-euro fee.